Widely regarded as a pioneer in regards to innovation and the usage of new technologies has established itself as a market leader whilst maintaining its freedom from bigger less agile competitors. Since the businesses launching back in 2008 and its staff have won lots of high profile industry awards including, Best use of technology for its self service customer portal WeWantToSayYes.co.uk and again in 2016 for its own voice recognition dialler platform, in addition to being recognised for innovative use of technologies is to date the sole DCA to have won both ideal customer and finest commercial DCA.
When you work without a taken for granted, we have the time to get to know you and your clients, the strategy we invent for you is special to your company needs and evolves together with our partnership.
Customer focussed, has consistently worked with the belief that regardless of the present situation a client finds themselves dealing with, which they are and will always stay a valued client of their clients, this ethos ensures that pop over to this site functions with its customers across a range of debt forms and era. As well as working with clients on overdue arrears and elderly debt accounts also works with lots of clients at very early stage arrears, frequently at a white label capacity carrying and representing the name of a number of the UK's biggest titles.
Investing in our people, we are a professional services company working to a very high set of standards which are regulated by the Financial Conduct Authority, and also as part of the highly recognized Credit Services Association we are committed to ensuring that all of our people work to the very highest of standards. Training and Development play a key part in the lives of employees at all levels, Training does not finish once induction is finished but is present throughout the working atmosphere.
Quality assurance plays a key function in all we do ; QA touches all parts of our business enterprise and is covered Commercial Bad Debt Collection Consultant Bad Debt Recovery ... with our line of defence and backed up via our own internal audit group and separate compliance capabilities.
Groups senior management staff is made up of a number of the very experienced and well recognized professionals in the market, with more than a 150 years joint experience in the realm of financials.